Privacy and Refund Policyadmin2020-12-19T13:19:47+00:00
Privacy and Refund Policy
My Tutor Source is very well aware of the security of personal information. Our administrators would need to collect some personal information (e.g GoToMeeting ID, Phone #, Grade/Level of education etc) from you to set up your account with us. We need your personal information to be able to do:
Make your tutoring sessions personal
Make sure that you’re on the right track
Students/parents will not share their personal information with the tutor/s (such as but not limited to: GoToMeeting IDs, email addresses and phone numbers etc.) MTS administrators will handle all logistics of communications.
Students are advised to not engage in personal conversations with the tutor during and after the tutoring sessions. This is to maintain professionalism and a healthy environment where delivering quality education is the primary goal.
Sometimes we use files from other companies (called third-party cookies) to help us see where people go on our website, to improve our services. Third-party cookies do not contain any personally identifying information, and the third party cannot figure out who you are, or contact you.
My Tutor Source (MTS) takes full responsibility of the tutoring classes and ensures that these classes are both beneficial and fun for the students.
Payment for the tutoring classes is made before the sessions. This amount is non-refundable. Of course, The MTS team ensures that all sessions are successfully delivered.
If students/parents are not satisfied by the performance of a specific tutor, MTS administration will conduct a thorough review and may change the tutor for the remaining sessions. No refunds shall be made.